Because great content doesn’t just happen — it’s managed.
I lead initiatives, set standards, and design experiences that make sense to humans (and robots).
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Content Quality Initiative
Led The Home Depot Content Program quality improvement initiative for the entire DIY Articles library, improving revenue and traffic while offering customers a best-in-class online experience.
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Content Migrations <3
I feel compelled to stay ahead of technology as it advances over time. That’s why I’ve led many efforts to migrate content from a previous system to a more efficient and technologically innovative one. Here are a few examples.
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Content Governance & Standards
I created the Copy Tool Kit, The Home Depot’s online copy style guide, with a team of cross-platform copy editors to keep our brand voice clear and content standards accessible. For eight years, it’s ensured consistency across all channels and guidance for external agencies.
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Accessibility Initiatives
In 2019, I co-founded the Accessibility Guild at The Home Depot with partnerships in Creative, EUX, OUX and Engineering to educate and practically socialize accessibility principles throughout the enterprise. The goals of this initiative were to advocate accessibility for every user, to reach underserved markets, and manage corporate risk.
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Analytics and Reports
Measuring performance and consistent communications to stakeholders and leadership. Also, fun times with data.
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UX Writing - Success Stories
I led content strategy across 100+ digital experience projects, helping customers navigate homedepot.com with clarity and confidence while improving SEO performance.